Datascan is a provider of wholesale and audit intelligence in the automotive industry. Datascan’s solutions are the most comprehensive in the industry, providing banks, independent finance companies, and captive financial institutions with clarity critical to their success – helping them manage risk while increasing productivity and profits. All of our solutions are web-based and delivered from our state-of-the-art DataScan-managed data centers.
DESCRIPTION OF POSITION:
Responsible for managing the relationship with Wi clients of DataScan and have a strategic view of the client and their relationship within DataScan. This position involves communicating with client and internal management on a daily basis to initiate measures to resolve clients’ requests. This includes coordinating with the appropriate departments including Wi operations, systems, accounting, legal, and business development and facilitating through resolution.
This position is responsible for facilitating solutions in support of our clients’ goals and objectives. This includes development of scope, timelines, project proposals and implementation plans as they relate to these objectives and managing them to completion.
Individual is responsible for building, managing and improving on-going relationships with our clients. This includes addressing and resolving issues quickly and positively, planning and running monthly management meetings, presenting innovative solutions and opportunities whenever possible, and ensuring our clients enjoy their relationship with us.